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Payment & Delivery

PAYMENT OPTIONS

We accept payment via Paypal, Credit Cards, Apple Pay (using mobile device) and Bank Deposit. There is no surcharge on any credit card transactions. However, you can enjoy $500 discount on every item via bank transfer. For details, please feel free to contact us by live-chat / email (cs@kentandross.hk). 

DELIVERY

Once payment is received, it is expected that your purchased items will be ready for delivery in 20 days. We will contact and arrange with you for the agreed date of delivery.

During promotion period, we offer free shipping for all items delivered within Hong Kong. However, for addresses in Lantau Island and outlying islands, an extra delivery cost may apply. For details and quotations, please contact us by live-chat / email at cs@kentandross.hk. For building without lift or for building where the lift lobby is not on the ground floor, there will be an additional cost chargeable by the delivery company. Please indicate in the order and we will revert you the estimated charge. Usually it costs around $200 per item per floor. It is payable on the delivery date to the delivery staff.